This link will lead one to another of Marc MacYoung's excellent projects. The information contained there is highly practical and is applicable to all sorts of situations - in fact, any time that you need to interact with people.

Everyone always touts the new technology as the definitive answer, neglecting how much keeping safe is an application of the mind. As was more eloquently stated in this blog post, we tend to base our present judgements on what happened in the immediate past. Robert Greene would call this fighting the last war. Nicholas Nassim Taleb calls it the trap of the path-dependent outcome. To really get to the heart of the solution, fix your sight upon yourself; then on the conditions of the situation, then its history; and finally, TEST.  Test everything, never take even the smallest piece of so-called "wisdom" for granted. Mr. MacYoung's knowledge is hard-earned, and appeals to me because of its simplicity and practicality. I have personally tried to live my life according to many of his principles and I've found in many instances inspiration, solace, and guidance.

I am, however, still unable to hold a candle to the master. :)